Question: Which Of The Following Is Not A Way Of Overcoming Resistance To Change?
a. Incentives
b. Bullying and harassing people
c. Education and communication
d. Coercion
Show Answer
Bullying and harassing people
“Coercion” is not a recommended way of overcoming resistance to change. Effective methods to manage resistance include communication and education, participation and involvement, facilitation and support, and negotiation and agreement. These approaches aim to engage stakeholders, address concerns, and build consensus, whereas coercion can create resentment and further resistance.